Manage Your Mission with Program Management Module
Offered By: Salesforce via Trailhead
Course Description
Overview
Use Program Management Module to track your programs and service deliveries.
- Track and optimize your services with Salesforce.
- Manage program engagements, service deliveries, service schedules, and attendance.
- Discover program insights with reports and dashboards in Salesforce and Tableau.
Syllabus
- Program Management Module (PMM) Basics
- Manage Programs with Salesforce
- Meet Program Management Module
- Plan Your Programs and Services
- Create Program, Service, and Program Cohort Records
- Service Delivery with Program Management Module (PMM)
- Navigate Program Management Module
- Manage Program Engagements and Program Cohorts
- Track Service Deliveries
- Manage Service Deliveries with Service Schedules
- Data Analysis with Program Management Module (PMM)
- Explore Program Reporting Basics
- Modify PMM Reports and Dashboards
- Connect Your PMM Data to Tableau
Tags
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