YoVDO

Embed Equality in Your Business

Offered By: Salesforce via Trailhead

Tags

Equality Courses Inclusive Leadership Courses Allyship Courses Customer Success Courses Microaggressions Courses

Course Description

Overview

Gain skills to live the value of equality and support diversity and inclusion in the workplace and across your business.
  • Understand Equality as a Salesforce value, become an ally, and establish a common language
  • Reflect on personal identity and implicit bias and how both influence behavior.
  • Identify Inclusive Leadership traits and principles, and put them into practice.
  • Understand how Equality informs how we do business and support our customers and partners.

Syllabus

  • Equality Fundamentals
    • Learn the Importance of Equality at Salesforce
    • Explore Allyship
    • Put Allyship Practices into Play
    • Establish a Common Equality Language
  • Identity, Implicit Bias and Interactions with Others
    • Explore Identity
    • Understand Implicit Bias
    • Recognize Biases in the Workplace
    • Mitigate Microaggressions
  • Inclusive Leadership
    • Learn Inclusive Leadership Basics
    • Understand the Value of Inclusive Leadership
    • Recognize Inclusive Leadership Traits
    • Put Inclusive Leadership Principles into Practice
  • Equality and Customer Success at Salesforce
    • Drive Greater Equality with Salesforce Products
    • Explore Equality in the Salesforce Ecosystem

Tags

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