YoVDO

Adopt a Designer's Mindset

Offered By: Salesforce via Trailhead

Tags

Salesforce Courses Project Management Courses Design Thinking Courses User Experience Courses Journey Mapping Courses AppExchange Courses

Course Description

Overview

Take a designer's approach to building apps on Salesforce.
  • Build a project management app to construct a galactic Space Station. No code required.
  • Extend the power of Salesforce with apps and services from AppExchange.
  • Find solutions for your business and learn how to install them in your org.
  • Discover how design can help build better relationships with customers and communities.
  • Learn how organizations can use values to drive their design and build processes.
  • Improve your solution design by mapping how customers experience your product or service.

Syllabus

  • Build a Space Station App
    • Create the Space Station App
    • Build the Object Model
    • Modify the User Experience
    • Add Business Logic
    • Create Reports and Dashboards
  • AppExchange Basics
    • Get Started with AppExchange
    • Navigate AppExchange
    • Explore AppExchange Listings
    • Install AppExchange Packages
    • Connect and Contribute to the AppExchange Community
  • AppExchange Solutions
    • Discover AppExchange Solutions
    • Find Your Way Around AppExchange
    • Tour Solutions by Type
    • Install an AppExchange Solution
  • Relationship Design
    • Explore Human-Centered Design
    • Improve Relationships Using Design
    • Embrace the Relationship Design Mindsets
  • Values-Driven Design
    • Learn About Values-Driven Design
    • Explore Best Practices in Values-Driven Design
    • Put Values-Driven Design Into Practice
  • Journey Mapping
    • Add Journey Mapping to Your Solution Toolbox
    • Define Intention and Audience
    • Start Your Journey Map
    • Run a Journey Mapping Workshop
    • Craft Your Journey Map

Tags

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