Adopt a Designer's Mindset
Offered By: Salesforce via Trailhead
Course Description
Overview
Take a designer's approach to building apps on Salesforce.
- Build a project management app to construct a galactic Space Station. No code required.
- Extend the power of Salesforce with apps and services from AppExchange.
- Find solutions for your business and learn how to install them in your org.
- Discover how design can help build better relationships with customers and communities.
- Learn how organizations can use values to drive their design and build processes.
- Improve your solution design by mapping how customers experience your product or service.
Syllabus
- Build a Space Station App
- Create the Space Station App
- Build the Object Model
- Modify the User Experience
- Add Business Logic
- Create Reports and Dashboards
- AppExchange Basics
- Get Started with AppExchange
- Navigate AppExchange
- Explore AppExchange Listings
- Install AppExchange Packages
- Connect and Contribute to the AppExchange Community
- AppExchange Solutions
- Discover AppExchange Solutions
- Find Your Way Around AppExchange
- Tour Solutions by Type
- Install an AppExchange Solution
- Relationship Design
- Explore Human-Centered Design
- Improve Relationships Using Design
- Embrace the Relationship Design Mindsets
- Values-Driven Design
- Learn About Values-Driven Design
- Explore Best Practices in Values-Driven Design
- Put Values-Driven Design Into Practice
- Journey Mapping
- Add Journey Mapping to Your Solution Toolbox
- Define Intention and Audience
- Start Your Journey Map
- Run a Journey Mapping Workshop
- Craft Your Journey Map
Tags
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