Soft Power at the Workplace

Overcome barriers to communication with need-to-know interpersonal skills

Historically, hard skills or technical competencies have been perceived as more valuable in the workplace. However, as the global workforce shifted dramatically in recent years, soft skills are no longer considered nice-to-haves, but essential requirements for any job.

On this six-week online course from Chung Yuan Christian University (CYCU), strengthen workplace relationships and sharpen your communication skills by exploring effective techniques and thinking styles, as well as understanding the power of creating connection, resonance, and empathy in mindful communication practices.

By the end of this course, you’ll feel confident in navigating your career pathway by implementing effective communication strategies that help you achieve your long-term professional goals.

Discover your workplace communication style and strengthen your professional connections

Explore how to incorporate your identity into a workplace communication style that suits you.

Discuss ways organisations can overcome communication pitfalls by understanding thinking styles and applying effective strategies that foster understanding, collaboration, and synergy.

Utilise communication channels thoroughly and effectively

Learn how to apply resonance and thoroughness in various kinds of workplace communication, such as elevator pitches or e-mails, ensuring your messages are heard and understood.

Elevate your professional development by mastering mindful communication

Perceptive communication consists of effective, empathetic, and intentional communication practices. Learn about their core principles and ways to apply their practical strategies, such as incorporating nonverbal expressions in conversation.

This course is designed for anyone looking to harness their interpersonal skills to advance their career development and impact. It is open to all, from first-time workers to those in managerial positions.

Please note that this course incorporates Biblical materials and discussions reflecting a Christian perspective.

• Discover the secret code at workplace
• Course overview
• Identity of a highly performing team
• Johnny's workplace issues
• The power of connection
• Employers expectations for new hire
• Know your thinking style
• Exploring diverse strategies for effective interaction
• Barriers in communication
• An effective and thorough communication
• Creating resonance in communication
• Applying micropower
• The micro view of thoroughness
• The macro view of thoroughness
• Navigating your pathway
• Five years from now
• Plan your task
• Deliver clear and concise instructions
• Assess the details
• Formulate a communication strategy
• Perceptive communication
• Examine our perception
• Examine your nonverbal expressions
• Perceptive communication
• Intentional Pause in Conversation
• Formulate a perceptive message
• Heartfelt communication
• Empathy and honesty go a long way
• Putting forth extra effort
• Handling crucial conversation
• Avoiding communication pitfalls