BMS-001: Introduction to NGO Management

Non-Governmental Organizations (NGOs) play an important role in various developmental issues across the states in India. As of now there are 3.2 million registered NGOs operating in India. In view of the increasingly important role of the voluntary sector in the developmental process, all levels of policy making have stressed the importance of building its capacity to face the developmental challenge.The emphasis of the management education process hitherto, had been limited to the private sector and or large public sector undertakings. The capacity building efforts for the voluntary sector have remained limited to organizing workshops and training programmes. A formal course work in this sector needs to be included in higher education. However, given the size of the sector, and if we add to this the many socially spirited individuals involved in social activism, the capacity building needs of the sector can only be catered to by undertaking education programmes. This course therefore provides a formal platform to volunteers and community workers in the field of community service to understand the nuances of Management at different levels.Course Credit: 4

Weeks

Topic

Name of expert/resource person

1

NGOs: A concept

Prof Neeti Agrawal

How NGOs are formed?

Prof Neeti Agrawal

2

Types of NGOs in India

Dr Manjari Agarwal

Working of NGOs

Prof Neeti Agrawal

Environment of NGOs

Prof Neeti Agrawal

3

Environmental Threats and Opportunities

Prof Neeti Agrawal

Constituents of the mega environment

Prof Neeti Agrawal

Constituents of the micro environment

Prof Neeti Agrawal

4

The Opportunity and threat matrix

Prof Neeti Agrawal

The Impact Matrix

Dr Manjari Agarwal

PESTLE Framework

Prof Neeti Agrawal

5

Issues in NGO Management: Aid to Development

Prof Neeti Agrawal

Poverty and Development

Dr Shubhangi Vaidya

Development Indicators

Prof Neeti Agrawal

6

Problems of NGOs

Dr Shubhangi Vaidya

Governance and Management

Prof Neeti Agrawal

Ethical Challenges for NGOs

Dr Shubhangi Vaidya

7

Leadership in NGOs

Prof Nayantara Padhi

Case Study

Kiss Foundation

Organisation Development in NGOs

Prof Nayantara Padhi

Elements of Strategy - I

Dr Manjari Agarwal

8

Elements of Strategy - II

Dr Manjari Agarwal

SWOT Analysis

Dr Manjari Agarwal

Criteria for determining strengths and weaknesses

Dr Manjari Agarwal

Measuring Strength and Weaknesses

Prof Neeti Agrawal

9

Alternative formats to analyse strengths and weaknesses

Prof Neeti Agrawal

Process of Management

Prof Neeti Agrawal

Core Competency and Capacity Building

Prof Neeti Agrawal

Models of Communication

Mr Amrit Raj Sastry

10

Principles of communication

Mr Amrit Raj Sastry

Communication skills

Mr Amrit Raj Sastry

Barriers to effective communication

Mr Amrit Raj Sastry

Interpersonal communication

Mr Amrit Raj Sastry

11

Structured interpersonal communication

Mr Amrit Raj Sastry

Use of Information Technology

Mr Akshay Kumar

NGOs and radio programmes

Mr Akshay Kumar

Use of mobiles for NGOs

Mr Akshay Kumar

12

Guidelines for preparing a report for NGOs

Prof Neeti Agrawal

Long reports

Prof Neeti Agrawal

Short reports

Prof Neeti Agrawal

Experts

Dr Manjari Agarwal, Assistant Professor, School of Management Studies & Commerce,UKOU, Haldwani

Mr Amrit Raj Sastry, Head, HR, Odisha Zone, future lifestyle limited, Bhubaneswar

Mr Akshay Kumar, Associate Professor, SOCIS, IGNOU

Dr Shubhangi Vaidya, Associate Professor, SOITS, IGNOU