BLI-225: Communication Skills

Communication is the heart of every organization. Everything we do in the workplace or outside is a result from our communication. Communication not only helps people to facilitate the process of sharing information and knowledge, but also helps people to develop relationships with others. Studying communication develops important life skills, critical thinking, problem solving, conflict resolution, team building, and public speaking. Moreover, to be a successful librarian, it is very important to have effective communication skills. Being able to communicate effectively can lead us to become more assertive, have better relationships, and enjoy a happier life.The course ‘Communication Skills’ is developed and offered with an objective to fulfill the following learning outcomes: Understand the different styles of communication, understand the effective speaking skills, develop effective reading comprehensions, understand how to write a good personal profile, improve one’s presentation skills, and develop good writing skills. Course Credit4

Weeks

Topics

Week-1

Unit 1: The Basics

Week-2

Unit 2: Social Skills

Unit 3: Introducing the Institution

Week-3

Unit 4: Your Profile

Unit 5: Preparing your Portfolio

Week-4

Unit 6: Preparing your Resume/Curriculum Vitae

Unit 7: The Job Interview

Week-5

Unit 8: Presentation Skills

Week-6

Unit 9: Telephone Skills

Unit 10: Group Discussion

Week-7

Unit 11: Body Language

Week-8

Unit 12: Writing Skills: Some Basic Guidelines

Week-9

Unit 13: Internal Correspondence at the Workplace

Unit 14: External Correspondence at the Workplace

Week-10

Unit 15: Basic Features of Proposals

Week-11

Unit 16: Writing Reports

Week-12

Unit 17: Questionnaire Methods