BCOLA-138 Business Communication

Offered By: IGNOU via Swayam

Course Description

Overview

Communication is the lifeline of any business organization; it is beyond imagination that a business firm can survive without an effective communication network in this age of fierce competition. And when we talk about the business communication so many questions come to mind; it is verbal or non-verbal; if it is verbal, it is oral or written; if it is oral, what are the barriers and how can they be overcome? If it is written, how can or should a business letter be written in an attractive manner? Meetings constitute a necessary activity in a business organization. When we talk about the meetings, one should try to understand the related aspects, such as agenda, quorum, voting, proxy, minutes, etc. Some words are commonly used in the business jargon although people working in other fields may not be familiar with them. After completing studies, one explores the job market. It is necessary to know the correct way of writing an application letter and preparing the curriculum vitae. You will study all these things in detail in this course, BCOLA-Business Communication.

Syllabus

WEEK

TITLE

Week 1

Unit-1 An Intro to Communication

Unit-2 Types of Communication - Verbal

Week 2

Unit-2 Types of Communication - Non-verbal

Unit-3 Business Communication

Week 3

Unit-4 Purpose of Business Communication

Unit-5 Channels of Communication

Week 4

Unit-6 Principles of Letter Writing

Week 5

Unit-7 Business Correspondence-I

Week 6

Unit-8 Business Correspondence-II

Unit-9 Meetings-I

Week 7

Unit-10 Meetings-II

Unit-11 Business Reports

Week 8

Unit-11 Business Reports

Unit-12 Process of Writing a Report

Week 9

Unit-12 Process of Writing a Report

Week 10

Unit-13 Precis Writing

Unit-14 Some Business Terms-I

Unit-15 Some Business Terms-II

Week 11

Unit-16 Words Often Confused

Unit-17 Words Often Misspelt

Week 12

Unit-18 Voice Mail, Video Conferencing and Conference Calls

Unit-19 Preparing for Job Market

Taught by

Dr. Rashmi Bansal