Supercharge Field Service

Increase field service team productivity with the dispatcher console.

• Install the Field Service managed package in a Trailhead playground.
• Use the dispatcher console to manage appointments, schedules, service resources, and maps.
• Make your field service dispatchers more productive with a customized console.
• Manage your schedule to maximize customer satisfaction and field service productivity.
• Maximize your schedule to get more work done, faster.
• Connect mobile workers to your field service organization with this all-in-one mobile app
• Connect customers and employees with real-time visual support via mobile devices.

• Install the Field Service Managed Package
• Create a Field Service Trailhead Playground
• Install the Managed Package
• Build Your Team
• Field Service Dispatcher Console for Dispatchers
• Take a Field Service Journey
• Explore the Dispatcher Console
• Customize Your View
• Manage Service Appointments
• Handle the Unexpected
• Dispatcher Console for Admins
• Set Up the Dispatcher Console
• Customize Dispatcher Console Settings
• Add Custom Filters and Icons
• Add a Custom Action
• Field Service Scheduling
• Explore Scheduling
• Examine Scheduling Policies
• Customize a Scheduling Policy
• Update a Schedule
• Field Service Optimization
• Explore Optimization
• Set Up Optimization
• Plan with Global Optimization
• Handle In-Day Changes
• Field Service Mobile
• Access Your Office on Your Phone
• Set Up a Mobile Worker
• Customize User Settings
• Work From Anywhere
• Visual Remote Assistant
• See What the Customer Sees
• Set Up Visual Remote Assistant