Providing After-Sales Customer Service
Offered By: Study.com
Course Description
Overview
This course has been designed to help you train your employees in how to effectively provide after-sales customer service. These short videos can train your employees in the areas of customer loyalty, complaint resolution and effective customer service.
Syllabus
- Ch 1. Fundamentals of Customer Service
- Ch 2. Increasing Customer Loyalty & Engagement
- Ch 3. Customer Complaint Resolution
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