Providing After-Sales Customer Service
Offered By: Study.com
Course Description
Overview
This course has been designed to help you train your employees in how to effectively provide after-sales customer service. These short videos can train your employees in the areas of customer loyalty, complaint resolution and effective customer service.
Syllabus
- Ch 1. Fundamentals of Customer Service
- Ch 2. Increasing Customer Loyalty & Engagement
- Ch 3. Customer Complaint Resolution
Related Courses
A Business Journey with Caffeine CafeTaylor's University via OpenLearning Understanding Customer Experience
Karlstad University via Independent 中级商务汉语 - 入职与营销篇 | Intermediate Business Chinese - Recruitment and Marketing
Peking University via edX 中级商务汉语（入职与营销篇）
Peking University via Coursera Experience SAP Hybris Solutions
SAP Learning