Performing a Customer Needs Analysis
Offered By: Study.com
Course Description
Overview
This course is designed to enhance corporate training activities connected to conducting a customer needs analysis. Through short and engaging lessons, you can help your employees learn how to analyze consumer needs efficiently and with maximum effect.
Syllabus
- Ch 1. Understanding Customer Needs
- Ch 2. Identifying & Assessing Customer Needs
- Ch 3. Customer Needs Analysis
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