Hospitality 101: Introduction to Hospitality

Hospitality 101: Introduction to Hospitality has been evaluated and recommended for up to 3 semester hours and may be transferred to over 2,000 colleges and universities. This engaging course is filled with fun lessons, mini quizzes and exams you can use to bolster your hospitality knowledge and get closer to your goal of earning your degree.

• Ch 1. Hospitality Industry Overview
• Ch 2. Leadership & Management in the Hospitality Industry
• Ch 3. Key Management Functions in the Hospitality Industry
• Ch 4. Communication & Decision-Making in the Hospitality Industry
• Ch 5. Improving Service in the Hospitality Industry
• Ch 6. Planning & Organizing in the Hospitality Industry
• Ch 7. Control Systems & Issues in the Hospitality Industry
• Ch 8. Hotel Classifications & Operations
• Ch 9. Food, Beverage & Alcohol Operations
• Ch 10. Restaurant Organization & Operations Overview
• Ch 11. Tourism & Recreation
• Ch 12. Gaming Industry Overview
• Ch 13. Meetings, Conventions, Expositions & Special Events
• Ch 14. Studying for Hospitality 101