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Improving Internal Customer Service

Offered By: Study.com

Tags

Customer Service Courses Strategy Development Courses

Course Description

Overview

Use this course to teach your employees strategies they can use to improve your company's internal customer service. Each lesson covers important customer service goals and outlines ways your employees can achieve them.

Syllabus

  • Ch 1. Developing Internal Customer Service
  • Ch 2. How Employees Affect Internal Customer Service

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