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IAAP CAP Exam Study Guide - Certified Administrative Professional

Offered By: Study.com

Tags

Business Communication Courses Microsoft Office 365 Courses Human Resource Management Courses Database Management Courses

Course Description

Overview

Get ready for the IAAP CAP exam with this comprehensive test preparation course. Through stimulating and expertly taught lessons, you'll explore key information on all the topics you can expect to see on test day. You can also take practice quizzes along the way to test your knowledge.

Syllabus

  • Ch 1. Hardware & Systems Technology Overview
  • Ch 2. Computer & Peripheral Device Troubleshooting
  • Ch 3. Systems Software & Management
  • Ch 4. Using Software & Media to Communicate
  • Ch 5. Introduction to Microsoft Word
  • Ch 6. Microsoft Word Features
  • Ch 7. Creating Worksheets & Workbooks in Excel
  • Ch 8. Formatting Worksheets & Workbooks in Excel
  • Ch 9. Format & Modify Text with Functions in Excel
  • Ch 10. Introduction to the PowerPoint Tool Bar
  • Ch 11. Create and Manage Presentations in PowerPoint
  • Ch 12. PowerPoint Best Practices
  • Ch 13. Design of Technical & Business Documents
  • Ch 14. Working with Technical Reports
  • Ch 15. Managing Physical Resources in Business
  • Ch 16. Office Design & Ergonomics
  • Ch 17. Business Records Management
  • Ch 18. Database Management & Security
  • Ch 19. Framework for Business Communication
  • Ch 20. Running Effective Business Meetings
  • Ch 21. Group Communication Skills in the Workplace
  • Ch 22. Business Messaging Fundamentals
  • Ch 23. Communicating Electronically
  • Ch 24. Effective Messaging for Workplace Communication
  • Ch 25. Elements of Punctuation & Grammar
  • Ch 26. Sentence Types & Components
  • Ch 27. Planning & Managing Events
  • Ch 28. Human Resource Management Basics
  • Ch 29. HR in a Global Business Environment
  • Ch 30. Employee Recruitment & Selection
  • Ch 31. Compensation Methods
  • Ch 32. Employee Training & Professional Development
  • Ch 33. Employer Compliance & Regulations
  • Ch 34. Accounting Basics Overview
  • Ch 35. Financial Statements in Accounting
  • Ch 36. Financial Statement Analysis in Accounting
  • Ch 37. Effective Management & Leadership
  • Ch 38. Managerial & Interpersonal Communication
  • Ch 39. Understanding Diversity while Communicating
  • Ch 40. Business Networking Basics
  • Ch 41. IAAP CAP Exam Study Guide - Certified Administrative Professional Flashcards

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