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Customer Service Email Etiquette

Offered By: Study.com

Tags

Business Etiquette Courses Communication Skills Courses Customer Service Courses Email Etiquette Courses

Course Description

Overview

Utilize these short videos to train your employees on how to structure and write customer service emails as well as avoid common mistakes when emailing customers about products and services or when handling complaints or concerns.

Syllabus

  • Ch 1. Using Email for Customer Service

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