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Customer Experience: Help & Review

Offered By: Study.com

Tags

Customer Service Courses Customer Experience Courses

Course Description

Overview

This convenient Customer Experience: Help & Review course allows your employees to quickly study the foundations of customer experience. This course can help your employees improve their customer service skills and better facilitate the customer experience.

Syllabus

  • Ch 1. Introduction to Customer Experience
  • Ch 2. Elements of Positive Customer Experience
  • Ch 3. Customer Satisfaction Measurement Methods

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