Building Customer Service Soft Skills
Offered By: Study.com
Course Description
Overview
Help your employees develop strong and effective customer service skills, such as those pertaining to listening and conflict resolution, with the help of these corporate training videos. Short lessons and quizzes can be viewed at any time, from any device, and allow employees to train at their own pace.
Syllabus
- Ch 1. Soft Skills for Customer Service
Related Courses
Gestión participativaMiríadax Identity, Conflict and Public Space
Queen's University Belfast via FutureLearn Entrepreneurship and Family Business
Open2Study Negotiation and Conflict Resolution
Open2Study International Politics in the Korean Peninsula, Part 1
Seoul National University via edX