YoVDO

Building Customer Service Soft Skills

Offered By: Study.com

Tags

Customer Service Courses Soft Skills Courses Conflict Resolution Courses

Course Description

Overview

Help your employees develop strong and effective customer service skills, such as those pertaining to listening and conflict resolution, with the help of these corporate training videos. Short lessons and quizzes can be viewed at any time, from any device, and allow employees to train at their own pace.

Syllabus

  • Ch 1. Soft Skills for Customer Service

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