Building a Customer Service Team
Offered By: Study.com
Course Description
Overview
If you are looking to train employees on how to build a customer service team, you can take advantage of this video course. Brief lessons provide details about customer service teams and customer service skills.
Syllabus
- Ch 1. Roles & Team-Building in Customer Service
- Ch 2. Setting Goals & Training in Customer Service
- Ch 3. Communication & Diversity in Customer Service Teams
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