YoVDO

Building a Customer Service Team

Offered By: Study.com

Tags

Customer Service Courses Communication Skills Courses Goal Setting Courses Team Building Courses Customer Service Management Courses

Course Description

Overview

If you are looking to train employees on how to build a customer service team, you can take advantage of this video course. Brief lessons provide details about customer service teams and customer service skills.

Syllabus

  • Ch 1. Roles & Team-Building in Customer Service
  • Ch 2. Setting Goals & Training in Customer Service
  • Ch 3. Communication & Diversity in Customer Service Teams

Related Courses

A Business Journey with Caffeine Cafe
Taylor's University via OpenLearning Understanding Customer Experience
Karlstad University via Independent 中级商务汉语 - 入职与营销篇 | Intermediate Business Chinese - Recruitment and Marketing
Peking University via edX 中级商务汉语（入职与营销篇）
Peking University via Coursera Experience SAP Hybris Solutions
SAP Learning