YoVDO

Building a Customer Service Team

Offered By: Study.com

Tags

Customer Service Courses Communication Skills Courses Goal Setting Courses Team Building Courses Customer Service Management Courses

Course Description

Overview

If you are looking to train employees on how to build a customer service team, you can take advantage of this video course. Brief lessons provide details about customer service teams and customer service skills.

Syllabus

  • Ch 1. Roles & Team-Building in Customer Service
  • Ch 2. Setting Goals & Training in Customer Service
  • Ch 3. Communication & Diversity in Customer Service Teams

Related Courses

Become a Customer Service Manager
LinkedIn Learning
Service Hub Admin: Setting up Service Hub for Success
HubSpot via HubSpot Academy
Build Your Customer Service Management Toolkit
Salesforce via Trailhead
Empower Managers and Agents with Service Cloud
Salesforce via Trailhead
Leading a Customer Service Team
LinkedIn Learning