How to Communicate with Clients: Building Relationships that Last

Want the secret to a lasting creative career? It’s all about building strong client relationships.

Learn how designer Will Bryant built a client list that includes Nike, Red Bull, and Nick Jr in this new class tackling everything from landing your first client to broaching difficult conversations. No matter who your client is, when it comes to getting rehired, your relationship matters as much as the work. Learn how to:

• Communicate effectively through email and phone
• Set expectations up front to keep projects on track
• Use visual presentations to help your work shine
• Talk about money — and get paid more

Each lesson is jam-packed with techniques Will uses every day, from real emails he used to land a client to presentations you can adapt for your own needs. After taking this class, you’ll have an arsenal of tools to ensure your clients love working with you, so you can focus less on chasing your next client and more on creating your best work yet.

• Introduction
• Why Relationships Matter
• How to Communicate: Email
• How to Communicate: Phone
• Presenting Your Work Online
• Presenting Your Work to Clients
• Talking About Money
• Pricing Models
• Final Thoughts
• What's Next?