Courageous Communication Strategies for Leaders

This class is called Courageous Communication Strategies for Leaders because it is designed for upwardly mobile professionals, emerging leaders, new team leaders, and departmental managers who want to excel and take their leadership to the next level.

Unfortunately, many leaders today still use old managerial approaches like control, top-down messages, secretive communication, and impersonal interactions. This approach contributes to low employee satisfaction, high turnover, and many other negative outcomes.

As an antidote, this class teaches you courageous alternatives to the old ways of doing things. You'll learn to do the following:  

1. Be a Collaborative leader who gets the most out of the team.

2. Seek Upward Feedback to make meaningful improvements more rapidly.

3. Communicate Transparently to identify and fix problems early.

4. Engage followers and build high-quality relationships with all team members.   

The lessons teach numerous practical, hands-on skills to put each of the four key communication and leadership strategies into practice right away. 

• Overview & Welcome
• Getting the Most out of this Class (& Class Project)
• Moving from Control to Collaboratoin
• The 80:20 Ratio of Facilitating Team Discussions
• Leadership Roles to Balance Team Discussions
• Procedural Statements: The Secret to Effective Collaborative Groups
• Balancing Top-Down & Bottom-Up Communication
• Using One-On-One Meetings for Upward Feedback
• Using Super Simple Surveys to Gather Intel
• Using Supervisors' Opinion Reports as an Upward Channel
• Moving from Secrecy to Transparency
• Telling Stories to Communicate Transparently
• Offering Solutions for Hard-to-Discuss Problems
• How to Apologize & Lead by Example
• Moving from Impersonal to Engaging Interactions
• Creating a Larger In-Group around You
• Forming High-Quality Relationships
• Sparking More Engaging Interactions
• Pulling it All Together
• Closing Message