10 Things Managers Need To Know
Offered By: Skillshare
Course Description
Overview
If you manage people in any capacity, this course is for you. You'll learn the top 10 things that every manager needs to know on a psychological level to motivate your team to perform at their highest level. These tips are based on real world techniques that I've used in organizations. When taken together and implemented consistently over time, you'll see productivity increases of 20-30%.
Syllabus
- Course overview. Watch this first!
- A manager's responsibility
- #1: You're not an elevated individual contributor
- #2: Adaptation is your magic bullet
- #3: People LIKE structure and guidance
- #4: But not too much structure and guidance
- #5: Let your people lead in their area.
- #6: Listen actively, and default to trust
- #7: Ask "what do you mean by that?"
- #8: Focus on behavior
- #9: Be unapologetically optimistic
- #10: Your job is to make your people successful
Taught by
Karlyn Borysenko
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