Help Desk Concepts
Offered By: Santa Barbara City College via California Community Colleges System
Course Description
Overview
Course Advisories: CIS 101.Introduction to computer help desk methodologies using the ITIL framework.Hours: 36 (36 lecture)Transfer Information: CSU TransferableSBCC General Education: NoneGrading Options: Pass/No Pass or Standard Letter
Related Courses
Windows 10 Features for a Mobile Workforce: Configuring Additional ResourcesedX IT Support: Cloud Fundamentals
Microsoft via edX IT Support: Hardware Essentials
Microsoft via edX IT Support: Troubleshooting Microsoft Office
Microsoft via edX Microsoft Professional Capstone: IT Support
Microsoft via edX