BUS403: Negotiations and Conflict Management

Develop essential negotiation and conflict management skills through a comprehensive exploration of negotiation strategies, biases, processes, and conflict resolution techniques. Delve into various types of business negotiations, international and cross-cultural negotiation practices, and learn to effectively manage different negotiation scenarios. Gain practical knowledge and tools to enhance your ability to navigate complex negotiations and resolve conflicts in professional settings.

• Course Introduction
• Unit 1: What Is Negotiation?
• Unit 2: Negotiation Strategies and Biases
• Unit 3: Processes and Phases of Negotiation
• Unit 4: Managing Different Types of Business Negotiations
• Unit 5: Conflict Resolution
• Unit 6: International and Cross-Cultural Negotiation
• Study Guide
• Course Feedback Survey
• Certificate Final Exam