YoVDO

PRDV230: Create a Workplace Conflict Resolution Policy

Offered By: Saylor Academy

Tags

Conflict Resolution Courses

Course Description

Overview

Develop a comprehensive workplace conflict resolution policy through this 13-hour course covering functional and dysfunctional conflict, best practices for resolution, legal considerations, and effective procedures. Learn to create a framework that fosters a harmonious work environment while addressing disputes professionally and legally.

Syllabus

  • Course Introduction
  • Unit 1: Functional versus Dysfunctional Conflict
  • Unit 2: Best Practices for Conflict Resolution
  • Unit 3: Legal Issues
  • Unit 4: Conflict Resolution Procedures
  • Course Feedback Survey
  • Certificate Final Exam

Related Courses

Gestión participativa
Miríadax Identity, Conflict and Public Space
Queen's University Belfast via FutureLearn Entrepreneurship and Family Business
Open2Study Negotiation and Conflict Resolution
Open2Study International Politics in the Korean Peninsula, Part 1
Seoul National University via edX