YoVDO

PRSM107: Crisis Communication

Offered By: Saylor Academy

Tags

Crisis Management Courses Public Relations Courses Social Media Courses Crisis Communication Courses

Course Description

Overview

Explore the critical field of crisis communication in this 18-hour course covering essential topics such as crisis preparation, social media utilization during emergencies, strategic message development, and the design of comprehensive crisis communication plans. Gain valuable insights and practical skills to effectively manage and respond to various crisis scenarios, enhancing your ability to protect organizational reputation and maintain stakeholder trust during challenging times.

Syllabus

  • Course Introduction
  • Unit 1: Crisis Communication Introduction
  • Unit 2: Preparing for a Crisis
  • Unit 3: Using Social Media During a Crisis
  • Unit 4: Designing a Crisis Communication Plan (CCP)
  • Unit 5: Developing Strategic Messages
  • Course Feedback Survey
  • Certificate Final Exam

Related Courses

Risk and Opportunity: Managing Risk for Development
Online Learning Campus - World Bank Group via Coursera Epidemics | 流行病学
The University of Hong Kong via edX Work Smarter, Not Harder: Time Management for Personal & Professional Productivity
University of California, Irvine via Coursera Psychological First Aid
Johns Hopkins University via Coursera جدلية الدين والواقع
Rwaq (رواق)