YoVDO

SAP Retail Omnichannel Commerce

Offered By: SAP Learning

Tags

SAP Courses Retail Management Courses Customer Engagement Courses Retail Industry Courses

Course Description

Overview

Today's consumers expect a consistent shopping experience across all sales channels of a retail brand. Promotions applicable at all touchpoints, stock inventory insight across warehouses, stores, and 3rd party stock. Click & ship, click & collect, endless aisle, clienteling - you name it.

Consequently, retailers invest heavily in omnichannel IT, to stay relevant and excel in this biggest transformation in retail since the rise of e-commerce.

In this course, you’ll learn about SAP’s strong Retail Omnichannel Commerce solution portfolio, with integrated end-to-end scenarios designed for high-volume retail businesses. The course provides detailed insight into the latest innovations, the reference architecture, as well as best practices and resources to help you succeed.

After completing this course, you’ll have a superb insight into, and understanding of the SAP Retail omnichannel innovations and the role of its key components. You’ll learn how the various capabilities fit together to build a coherent suite of innovations. This broad knowledge empowers you to understand, design, and adapt omnichannel scenarios for SAP-powered consumer businesses.

This course is the best preparation and speed-up you can get to-date for the omnichannel sales activities and projects that lie ahead of you.

 


Syllabus

  • Week 1: Overview and Reference Architecture
  • Week 2: Omnichannel Promotion Pricing
  • Week 3: Omnichannel Availability & Sourcing
  • Week 4: Customer Engagement
  • Week 5: Learn More / Beyond Omnichannel
  • Week 6: Final Exam

 


Taught by

Ingo Woesner and Jörg Karpenstein

Related Courses

Transformación Digital en el Retail y su interfase con el cliente.
Tecnológico de Monterrey via edX
Design a Product Package on Mockup using Adobe Photoshop
Coursera Project Network via Coursera
Customer Service at Your First Retail Job
LinkedIn Learning
Selling into Industries: Retail and Consumer Products
LinkedIn Learning
The Data Science of Retail, Sales, and Commerce
LinkedIn Learning