Basics of Design Research

In this course, you’ll get an overview of design research from SAP’s experts that will help you get the most out of your field research experience. From identifying users through conducting a field visit to developing points of view, this course will provide you with a foundation for conducting design research in a people-centric way.

• Introduction to the course
• Introduction to week 1
• Sam talks about why you need to understand design research
• Andrea introduces the course and the teaching team
• An introduction to the language and roles of design research
• Introduction to the course – Assignment #1
• Finish line
• Downloads
• Planning and preparing how to gain empathy
• Introduction to week 2
• Listen to G. Kembel talking about empathy
• Agree on outcomes and participants
• Getting ready for your field visit
• Weekly Assignment
• Finish line
• Downloads
• Conducting a field visit
• Introduction to week 3
• Introduction and building a connection
• Start the conversation, listen and observe
• Capturing the field visit
• Interview 1 for “Car Candi” Field Research
• Weekly Assignment
• Finish line
• Downloads
• Analyzing your data
• Introduction to week 4
• Share your observations and artifacts
• Example of someone doing storytelling
• Make sense of your data
• Weekly Assignment
• Finish line
• Downloads
• Synthesizing your findings
• Introduction to week 5
• Persona
• Point Of View
• Weekly Assignment
• Wrap Up
• Final thoughts
• Finish line
• Downloads