Troubleshooting Microsoft Teams: Voice Issues
Offered By: Pluralsight
Course Description
Overview
This course will teach you to troubleshoot Microsoft Teams issues relating to voice, video, phone systems, and more using the Microsoft Teams dashboard and tools including the Call Quality Dashboard.
Major companies depend on efficient and affordable voice communication, both within the organization and with external parties, to facilitate business. When these services don’t work, it’s critical they’re resolved in a timely and knowledgeable manner. In this course, Troubleshooting Microsoft Teams: Voice Issues, you’ll learn to resolve common problems related to configuring and implementing voice communication features, and to handle new and unexpected problems in an intelligent, efficient manner. First, you’ll explore solving problems related to audio, video, and dropped calls. Next, you’ll discover common problems related to integrating with emergency services, and see how to troubleshoot them. Finally, you’ll learn how to troubleshoot problems related to direct routing. When you’re finished with this course, you’ll have the skills and knowledge of troubleshooting Microsoft Teams needed to quickly solve costly voice communication problems and keep business running smoothly.
Major companies depend on efficient and affordable voice communication, both within the organization and with external parties, to facilitate business. When these services don’t work, it’s critical they’re resolved in a timely and knowledgeable manner. In this course, Troubleshooting Microsoft Teams: Voice Issues, you’ll learn to resolve common problems related to configuring and implementing voice communication features, and to handle new and unexpected problems in an intelligent, efficient manner. First, you’ll explore solving problems related to audio, video, and dropped calls. Next, you’ll discover common problems related to integrating with emergency services, and see how to troubleshoot them. Finally, you’ll learn how to troubleshoot problems related to direct routing. When you’re finished with this course, you’ll have the skills and knowledge of troubleshooting Microsoft Teams needed to quickly solve costly voice communication problems and keep business running smoothly.
Syllabus
- Course Overview 1min
- Troubleshooting Audio, Video, and Dropped Calls 35mins
- Troubleshooting Emergency Calling Issues 21mins
- Troubleshooting Direct Routing Issues 15mins
- Course Summary 4mins
Taught by
Daniel Stern
Related Courses
Enabling Teamwork with Microsoft TeamsMicrosoft via edX Getting Started with Microsoft Teams and Office 365 Groups Administration
Pluralsight Preparing to Migrate to Office 365
Pluralsight Managing Microsoft Teams Phone Numbers and Systems
Pluralsight Using Office 365 Groups
Pluralsight