Troubleshooting Cisco Video Collaboration Endpoints

More than ever, businesses need dynamic video solutions. This course will help simplify troubleshooting the Cisco TelePresence conferencing and the video technology used in today’s collaboration deployments and help you prepare for the CIVND exam.

In today’s fast-paced world, the ability to communicate using real-time IP voice and video technology is a business necessity. More than ever, businesses need dynamic video solutions. Cisco is leading this technological revolution. Cisco TelePresence creates an immersive face-to-face experience that lets users collaborate like never before. In Troubleshooting Cisco Video Collaboration Endpoints, you will examine the troubleshooting process for endpoints, servers, networks, and conferencing technology used in Cisco video networks deployments. Next, you’ll be able to configure traces and examine logs on Cisco Unified Communications Manager and Cisco VCS. Finally, you’ll learn about the command line options available to manage and maintain a Cisco collaboration solution. When you’re finished with this course, you’ll be better able to troubleshoot Cisco video conference deployments and be prepared to pass the CIVND exam. Software required: none

• Course Overview 1min
• Identifying Cisco Collaboration Endpoint Issues 34mins
• Examining Common Cisco Collaboration Call Setup Issues 29mins
• Examining Cisco Collaboration Network Connectivity Issues 34mins
• Examining Cisco Collaboration Server Issues 32mins
• Maintaining and Managing a Cisco Video Solution 27mins