Troubleshooting Cisco Collaboration Mobility and Media Resources

Administrators must be able to solve a variety of potential problems when deploying Cisco Mobility and media resources. This course will demonstrate through extensive hands on solutions that will help you diagnose and solve these problems.

In today’s fast-paced world, the ability to communicate using real-time IP voice and video technology is a business necessity. In this course, Troubleshooting Cisco Collaboration Mobility and Media Resources, you will learn how to diagnose and solve many problems that are likely to arise in your collaboration network. First, you'll learn how to identify the various Cisco mobility collaboration issues you’re working with so that you will be able to isolate the problem areas quickly during troubleshooting. Next, you’ll be able to deploy and troubleshoot a variety of Cisco media resources, such as Conference Now, trusted relay points, transcoders, media termination points, and multicast music on hold. Finally, you’ll see how to implement an action plan that uses a systematic troubleshooting approach to provide consistent network services and minimize service interruptions. When you’re finished with this course, you’ll have the skills and knowledge needed to troubleshoot Cisco mobility and media resource deployments.

• Course Overview 2mins
• Troubleshooting Device and Extension Mobility Issues 45mins
• Troubleshooting Unified Mobility and Mobile Voice Access Issues 36mins
• Troubleshooting Conference Bridge and Music on Hold Issues 40mins
• Troubleshooting Media Termination Point and Transcoder Issues 29mins
• Solving Media Resources and Mobility Trouble Tickets 21mins