Salesforce Administration: The Big Picture

Are you interested in becoming a Salesforce administrator but are not sure where to start? In this course, you'll delve deep into Salesforce administration and learn core skills like custom objects, page layouts, and point-and-click automation.


Did you know Salesforce isn't just a customer relationship management org, but can also be used as a general platform for creating business applications? In this course, Salesforce Administration: The Big Picture, you'll learn foundational knowledge and high-level essentials of Salesforce administration. First, you'll learn how to create custom objects and records. Next, you'll discover how to extend Salesforce with packages and customizations. Finally, you'll explore how to configure reports and dashboards. When you’re finished with this course, you'll have the skills and knowledge of Salesforce administration needed to form a foundation for more advanced Salesforce skills.

• Course Overview 1min
• Introduction 22mins
• Your First Moments in Salesforce 19mins
• Working with Users, Details, and Layouts 14mins
• Extending Salesforce with Customizations 20mins
• Creating Custom Objects and Records 31mins
• Reporting, Data, and Mass Loading 23mins
• Automating the Automation 19mins
• Next Steps 5mins