Play by Play: Crafting Audience Experience with Salesforce Communities

This unscripted play by play course with Phil Weinmeister and Don Robins teaches you the basics of Salesforce Communities & how to leverage "Audience Targeting."

Play by Play is a series in which top technologists work through a problem in real time, unrehearsed, and unscripted. In this course, Play by Play: Crafting Audience Experience with Salesforce Communities, Phil Weinmeister and Don Robins demonstrate the value proposition of Salesforce Community Cloud, and how it can allow non-technical resources to build communities that provide a unique, personalized user experience to targeted audiences. Learn the basics of Salesforce Communities, how to leverage the dynamic power of "Audience Targeting," and where the behavior and presentation of the user interface can be precisely controlled by both business data and declarative configuration. By the end of this course, you’ll have gained deep and valuable insight into what’s possible with Communities for building an aesthetic, modern, and tailored experience for customers, partners, or even employees in your Salesforce org.

• Course Overview 2mins
• Introduction to Communities and Setting the Stage 10mins
• Establishing Your Community's Foundation 16mins
• Getting to Know Community Builder 18mins
• Community Audiences 29mins
• Audience Targeting Setup and Configuration 18mins
• Bringing Audience Targeting and Dynamic Experience to Life 19mins
• Summary and Recap 4mins