Fundamentals of Salesforce Community Cloud

This course will teach you tactical, practical skills to facilitate the development and configuration of a Salesforce site with Salesforce Experience Cloud.

Are you new to Salesforce sites, or even the Salesforce platform overall, and need to help design or build a digital experience using this platform? In this course, Fundamentals of Salesforce Experience Cloud, you’ll learn the critical concepts of Experience Cloud to prepare you for a significant role in implementing a Salesforce site. First, you’ll explore how to strategize and plan a successful implementation. Next, you’ll discover foundational site elements and their role in site building. Finally, you’ll learn how to leverage key tools that will be utilized in a hands-on implementation. When you’re finished with this course, you’ll have the skills and knowledge of an administrator, business analyst, or site manager needed to play a significant role in the development of a new site on the Salesforce platform.

• Course Overview 1min
• Using Salesforce Community Cloud as a Digital Experience Platform 9mins
• Planning a Successful Salesforce Community Implementation 16mins
• Licensing and Membership Considerations for Salesforce Communities 19mins
• Salesforce Community Templates 22mins
• Fundamental Elements of Salesforce Communities 28mins
• Fundamental Tools of Salesforce Communities 15mins