Using Emotional Intelligence to Communicate with Empathy

This course will teach you how to integrate empathy into personal and professional communications to build positive relationships and improve your emotional intelligence.

The nuances of emotional awareness may seem hard to grasp, but it just takes a little effort and understanding to make empathetic communication a habit. In this course, Dr. Sweta Chawla will demystify the process. First, you’ll uncover the intricate processes of the brain and body during communication, emphasizing the impact of self-awareness. Next, you’ll address the challenges of discussing emotions, offering tools to enhance empathy skills. Finally, you’ll explore the significance of non-verbal cues in listening and the role of empathy in creating a safe, expressive environment. After this course, you’ll be adept at employing emotional intelligence to foster meaningful connections and provide effective support to others.

• Introduction 1min
• Developing Emotional Intelligence 17mins
• Conclusion 1min