Data Literacy Essentials: Conversation AI

In this course, you’ll learn about the core functions and practical use cases for conversation AI. There will also be a look at Google’s DialogFlow cloud platform to understand how the technology works.

Conversation AI allows for automation of communication with people. The systems range from chatbots to voice/mobile assistants to interactive voice assistants. These powerful systems allow the agents to learn over time. In this course, Data Literacy Essentials: Conversation AI, you'll get a broad overview of these capabilities. First, you’ll learn about Google’s Conversation AI platform aka DialogFlow. It allows for creating agents by using intent, fulfillment, follow-up intent, and entities. Then, you'll dive into implementation strategies and monitoring. Finally, you'll understand the underlying technologies include machine learning, deep learning, and reinforcement learning. When you're finished with this course, you'll have a good foundation for understanding Conversation AI.

• Course Overview 1min
• Discovering Conversation AI 21mins
• Understanding the Core Technology for Conversation AI 22mins
• Using DialogFlow 25mins
• Real-world Use Cases of Conversation AI 14mins