YoVDO

Creating Chatbots with Microsoft Power Virtual Agents

Offered By: Pluralsight

Tags

Microsoft PowerApps Courses Customer Service Courses

Course Description

Overview

Power Virtual Agents enable you to create powerful chatbots without code. This course will teach you how to create chatbots and publish them on a wide variety of channels. This course will also help you prepare for the PL-200 certification exam!

Chatbots can help your organization provide a better service to your customers, while also increasing efficiency of your support. In this course, Creating Chatbots with Microsoft Power Virtual Agents, you’ll learn to create Power Virtual Agents chatbots and publish them on a wide variety of channels. First, you’ll explore how to create topics for your chatbots. Next, you’ll discover how to implement entities in your bots. Finally, you’ll learn how to publish your chatbot. When you’re finished with this course, you’ll have the skills and knowledge of Power Virtual Agents needed to create chatbots and publish them. You will also have learned all the topics part of the Implement Microsoft Power Virtual Agents chatbots objective of the PL-200 Microsoft Certification Exam.

Syllabus

  • Course Overview 1min
  • Power Virtual Agents Basics 19mins
  • Creating Your First Chatbot 47mins
  • Creating Advanced Chatbots 41mins
  • Testing and Publishing Chatbots 36mins
  • Conclusion 8mins

Taught by

Vlad Catrinescu

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