Bringing Agile to IT Operations

Agile practices have quickly taken hold in software development teams and with great success. In this course, you'll learn how to bring this same success to the IT organization.

Agile practices have quickly taken hold in software development teams and with great success. But little has been said about how to bring this same success to the IT organization. This course will give you the tools required to address the most common problems plaguing IT teams. You’ll learn how deal with rapidly changing priorities in an efficient way, as well as streamline your delivery to your customers. You’ll also learn how to unlock the specialist knowledge of each of your team members so it can be spread across the team. Finally, you'll learn how to build a practice of continuous improvement within your team so that the team is constantly striving to become more efficient.

• Seeing Your Challenges 8mins
• Handling Changing Priorities 10mins
• Leading a Team of Specialists 13mins
• Getting More Done 9mins
• Building a Better Team 13mins