Becoming a Better Negotiator

Negotiation at work can be a crucial skill. This course will teach you the fundamentals of negotiation to help you prepare for your next opportunity to negotiate on behalf of your team, your organization, or yourself.

Effective negotiation is a coveted skill in today’s workplace. Whether you are negotiating with internal or external customers, your preparation and ability to communicate during these critical conversations can help you facilitate the best results for everyone involved. In this course, Becoming a Better Negotiator, you’ll learn to negotiate effectively. First, you’ll explore how to best prepare for a negotiation. Next, you’ll discover in-the-moment negotiation tactics you can use. Finally, you’ll learn specific language and tips to improve your negotiation skills. When you’re finished with this course, you’ll have the skills, knowledge, and confidence of negotiation needed to resolve conflicts, create win-win situations, and save and improve relationships.

• Course Overview 1min
• Preparing for Negotiation 32mins
• Win-win Negotiation 30mins
• Best Practices and Examples 25mins