Apple Device Support: App Management

This course will teach you how to manage macOS, iPadOS, and iOS applications, along with their resources, containers, and security features.

What’s a Mac without its apps? Apps are integral to productivity on any Apple device. If you want to get the most out of your Apple device, you’ll rely on a good foundation of apps. In this course, Apple Device Support: App Management, you’ll be guided through the basic to intermediate skills you'll need to confidently manage Apple devices and their apps for yourself or an organization. First, you’ll explore macOS Finder and learn how it behaves. Next, you’ll discover how to support a variety of applications (native and third party). Finally, you’ll delve into how to manage background app data, backups, and script in terminal. When you’re finished with this course, you’ll have the skills and knowledge of app management needed to support end users of an organization and within the public.

• Course Overview 1min
• Finder Basics 8mins
• macOS Default and Shared Folders 8mins
• Third-party Apps and Security 5mins
• Third-party Kernel and System Extensions 3mins
• Access Issues for Non-app Store Apps During Installation on macOS 6mins
• App Requests: Security and Privacy Settings 4mins
• App Background Items 8mins
• Personal Apple ID vs. Managed Apple IDs and the App Store 6mins
• Resources and Containers 8mins
• App Data and Deletion 6mins
• Apple Configurator 3mins
• Managing Documents 3mins
• Terminal and Scripting 9mins