Operations Management: Process Mapping and Supply Chain

Solve business challenges with improved supply chain management

Effective supply chain management is crucial in coordinating the process of production. It also plays a key role in managing inventories, location, and transportation of goods and services.

On this four-week course, you’ll gain theoretical and practical knowledge of operations management, with a focus on supply chain management, to help you solve key business challenges.

You’ll learn how to optimise and ensure the continuous improvement of supply chain management to achieve the best sustainable outcome for your customer.

Delve into process management and process mapping

Every business has processes in place, and this system must be efficient in order to reduce problems in both delays and costs.

You’ll analyse key concepts of process management and learn how to ensure an effective approach. Within this, you’ll learn how to use process mapping to identify all the steps within existing processes, and how to use these insights to improve efficiency.

Explore communication and information flow to enhance your business practices

For your business to function properly, communication and information flow are key.

You’ll learn how to improve communication between all departments and employees to ensure information moves seamlessly through the organisation.

Deliver continuous improvement in your supply chain management

To help aid in the continuous improvement of supply chain management, you’ll apply critical thinking to quality and productivity management. You’ll also learn how technology can be used to deliver further improvements.

Learning from the experts at Sentinel|9, you’ll finish the course knowing how to boost your supply chain management for the benefit of both the organisation and the employees.

This course is designed for anyone interested in learning more about the critical aspects of supply chain management.

The knowledge acquired on this course can be used in different business contexts.

• Process management, process mapping and design
• Course welcome
• Process management, process mapping and design
• End of Week 1 wrap up
• Procedural outline and quality, communication and productivity management
• Weekly welcome
• Procedural outline and quality, communication management and process re-engineering
• Quality and productivity management part 1
• End of Week 2 wrap up
• Quality and productivity, and supply chain management
• Weekly welcome
• Quality and productivity management part 2
• Supply chain management
• End of Week 3 wrap up
• Supply chain management - continuous improvement and technology
• Weekly welcome
• Supply chain management - continuous improvement and technology part 1
• Supply chain management - continuous improvement and technology part 2
• End of course wrap up