Using data to aid organisational change

This free course explores how to use data to inform a change you would like to make within your business or organisational context. It looks at the type of evidence you can gather to inform your proposed change, and how to evaluate data with a view to using it as part of this transformation. Specifically, you will learn about internal and external sources of secondary information and how to evaluate them. You will also examine how to negotiate access to different types of information in a work context. Finally, you will obtain hands on experience in collecting and using secondary sources of information in the context of researching and making this organisational change.Transcript

• Introduction
• Learning outcomes
• 1 Becoming a practitioner-researcher
• 1 Becoming a practitioner-researcher
• 2 Refining your opportunity for change
• 2 Refining your opportunity for change
• 3 Developing research questions
• 3 Developing research questions
• 3.1 Finalising research questions for your project
• 3.2 Relating your work problem or change to key function areas
• 4 What is secondary data?
• 4 What is secondary data?
• 4.1 Primary vs. secondary data
• 4.2 Sources of secondary data
• 4.3 Negotiating access
• 5 External secondary data
• 5 External secondary data
• 5.1 Sources of external secondary data
• 6 The advantages and limitations of secondary data
• 6 The advantages and limitations of secondary data
• 7 Evaluating internal and external secondary data
• 7 Evaluating internal and external secondary data
• 7.1 Authenticity and credibility of secondary data
• 7.2 Usefulness of your secondary data
• 7.3 How much secondary data will you need for your change management project?
• Conclusion
• References
• Acknowledgements