YoVDO

Three principles of a coaching approach

Offered By: The Open University via OpenLearn

Tags

Communication Skills Courses Active Listening Courses

Course Description

Overview

This course provides a good sense for three of the core skills required of an effective coach. Whether or not you recognise the use of a 'coaching approach' in your workplace, you will be able to use the learning in the course to enhance your day-to-day interactions in your workplace.

Syllabus

  • Introduction
  • Learning outcomes
  • 1 Building rapport
  • 1 Building rapport
  • 1.1 How to build rapport
  • 2 Listening
  • 2 Listening
  • 2.1 How to listen
  • 3 Summarising and reflecting
  • 3 Summarising and reflecting
  • 3.1 How to summarise and reflect
  • Conclusion
  • Acknowledgements

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