The importance of interpersonal skills
Offered By: The Open University via OpenLearn
Course Description
Overview
To succeed in management you need good interpersonal skills, you need to understand how to deal with other people. This free course, The importance of interpersonal skills, will help you gain an awareness of your own skills and understand that an awareness of the interpersonal skills of others can help us enormously in dealing with the work tasks we are responsible for.
Syllabus
- Introduction
- Learning outcomes
- 1 Communication
- 1 Communication
- 2 Relationships
- 2 Relationships
- 3 Roles
- 3 Roles
- 4 Supply and demand: Kiran's story
- 4 Supply and demand: Kiran's story
- Conclusion
- Acknowledgements
Tags
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