Managing the software enterprise: the organisational and business context

This course covers the organizational and business context of managing a software enterprise. The learning outcomes include understanding modeling organizations, new systems, return on investment, knowledge management, change, and learning within the software enterprise. Students will learn modeling notations such as diagrams, data flow modeling, and data modeling. The course teaches basic measurement concepts and the relationship between software and the organization. The intended audience for this course is individuals interested in understanding the business aspects of managing a software enterprise.

• Introduction
• Learning outcomes
• 1 The organisational and business context
• 1 The organisational and business context
• 1.1 Modelling organisations
• 1.2 Inside organisations
• 1.3 New and evolving systems
• 1.4 Return on investment
• 1.5 Relationship between software and the organisation
• 1.6 Knowledge management and learning organisations
• 1.7 Change and learning
• 1.8 Software enterprise learning
• 1.9 Summary
• 2 Modelling notations
• 2 Modelling notations
• 2.1 Modelling with diagrams
• 2.2 Data flow modelling
• 2.3 Data modelling
• 3 Measurement theory
• 3 Measurement theory
• 3.1 Basic measurement concepts
• 3.2 Direct and indirect measurements
• Conclusion
• References
• Acknowledgements