Managing and managing people

This free course, Managing and managing people, will introduce you to the world of management. We will be looking at a range of topics, including what managers do, what skills they require, and how you can develop as a manager.

• Introduction
• Learning outcomes
• 1 What do managers actually do?
• 1 What do managers actually do?
• 2 What is managerial effectiveness?
• 2 What is managerial effectiveness?
• 3 What does your effectiveness depend on?
• 3 What does your effectiveness depend on?
• 4 Your job
• 4 Your job
• 4.1 The nature of the job
• 4.2 The ‘job description’ approach
• 4.3 The roles of a manager
• 4.3.1 Interpersonal roles
• 4.3.2 Informational roles
• 4.3.3 Decisional roles
• 5 The demands, constraints and choices of your job
• 5 The demands, constraints and choices of your job
• 6 Your management skills
• 6 Your management skills
• 6.1 Characteristics of an effective manager
• 7 Transition into management
• 7 Transition into management
• 7.1 Making the transition
• 8 Recognising pressure and avoiding stress
• 8 Recognising pressure and avoiding stress
• 8.1 Causes of stress
• 8.2 Symptoms of stress
• 8.3 Reducing stress
• 9 Managing your time
• 9 Managing your time
• 9.1 Work shedding
• 9.2 Time saving and time planning
• Conclusion
• References
• Acknowledgements