How teams work

This free course, How teams work, provides an introduction to working in virtual project teams by explaining terms and concepts related to teams and to projects. The complexity of the interaction of people and technology is highlighted.

• Introduction
• Learning outcomes
• 1 Different types of team
• 1 Different types of team
• 1.1 Project teams
• 1.1.1 Project teams in practice
• 1.2 Operational teams
• 1.3 Self-managed teams
• 1.3.1 Leading a self-managed team
• 1.3.2 Benefits of self-managed teams
• 1.3.3 Potential problems with self-managed teams
• 1.4 Communities of practice
• 1.5 Summary of Section 1
• 2 Types of virtual team
• 2 Types of virtual team
• 2.1 Summary of Section 2
• 3 Team formation
• 3 Team formation
• 3.1 Stages in the development of teams
• 3.1.1 Forming
• 3.1.2 Storming
• 3.1.3 Norming
• 3.1.4 Performing
• 3.1.5 Adjourning
• 3.2 Implications of the team development model
• 3.3 Summary of Section 3
• 4 Functional team roles
• 4 Functional team roles
• 4.1 Allocating team members to roles
• 4.2 Summary of Section 4
• 5 Decision making and trust
• 5 Decision making and trust
• 5.1 Preparing to make a decision
• 5.2 Reaching a decision
• 5.3 Trust in teams
• 5.3.1 Swift trust
• 5.4 Summary of Section 5
• 6 Team rules
• 6 Team rules
• Conclusion
• Glossary
• References
• Acknowledgements