Hybrid working: wellbeing and inclusion

How is your workforce doing? What impact did the post-COVID-19 ‘pivot to online’ and the processes and practices that have followed have on staff wellbeing? This course will explore what workplace wellbeing means in a hybrid working world – whose responsibility it is, the challenges involved in creating and maintaining it, and the benefits it brings to your organisation.Is your organisation inclusive, diverse and a champion of equal opportunities? EDI (equality, diversity and inclusion) is often derided as ‘political correctness gone mad’ or a legal requirements box ticked, but this course emphasises the critical role it plays in achieving a culture of wellbeing, and invites you to consider it as an investment in the most important asset your organisation has: the people who work there.This course is part of the Supporting hybrid working and digital transformation collection, made possible by the Higher Educational Funding Council for Wales.

• Introduction
• Learning outcomes
• 1 Three key contexts
• 1 Three key contexts
• 1.1 A national context
• 1.2 A digital context
• 1.3 Your organisational context
• 2 What do we mean by wellbeing?
• 2 What do we mean by wellbeing?
• 2.1 Statistical measures of wellbeing
• 2.2 The PERMA model
• 2.3 Different dimensions of wellbeing
• 2.4 Mental wellbeing or mental health: what’s the difference?
• 3 Whose responsibility is workplace wellbeing?
• 3 Whose responsibility is workplace wellbeing?
• 3.1 Managing your own wellbeing
• 3.1.1 Your physical wellbeing: signs of stress
• 3.1.2 Your digital wellbeing
• 3.2 Supporting your colleagues’ wellbeing
• 3.3 Leading wellbeing
• 4 Work–life balance and overload
• 4 Work–life balance and overload
• 4.1 Managing email – and its alternatives
• 4.2 Video meetings: the good and the bad
• 4.3 The problem of presenteeism
• 4.4 Establishing boundaries
• 4.5 Positives and negatives of digital work wellbeing
• 5 Social wellbeing at work
• 5 Social wellbeing at work
• 5.1 Communication in a hybrid working world
• 5.2 The influence of generational traits on communication
• 5.3 Building and maintaining work relationships
• 5.4 Avoiding isolation
• 5.5 Social media safety issues
• 5.6 Psychological safety
• 5.7 Cybersecurity for hybrid working
• 5.8 Positives and negatives of digital social wellbeing
• 6 Inclusion
• 6 Inclusion
• 6.1 Exploring inclusion
• 6.2 Valuing diversity
• 6.3 Intersectionality
• 6.4 Neurodiversity
• 6.5 How to harness diversity
• 7 Equality
• 7 Equality
• 7.1 Protected characteristics: tackling discrimination
• 7.2 Accessibility at work
• 7.3 Making physical workspaces accessible
• 7.4 Making online workspaces accessible
• 8 Building and maintaining a supportive and inclusive hybrid workplace
• 8 Building and maintaining a supportive and inclusive hybrid workplace
• 8.1 Making wellbeing and inclusion a priority
• 8.2 Benefits and costs of maintaining workplace wellbeing
• 8.3 Benefits and costs of inclusion, equality and equity
• 8.4 Where does hybrid working fit in?
• Conclusion
• References
• Acknowledgements