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Facilitating group discussions

Offered By: The Open University via OpenLearn

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Leadership Courses Communication Skills Courses Meeting Management Courses

Course Description

Overview

Gain an insight into facilitating meetings and discussions in the workplace. In this free course, Facilitating group discussions, you will look at some of the behaviours effective facilitators exhibit. Informative and engaging videos will introduce you to examples of facilitation in practice.

Syllabus

  • Introduction
  • Learning outcomes
  • 1 What is facilitation?
  • 1 What is facilitation?
  • 2 The facilitator’s role
  • 2 The facilitator’s role
  • 3 Facilitation styles
  • 3 Facilitation styles
  • 3.1 Understanding your current style
  • 3.2 Adapting your style to the needs of the group
  • 4 Facilitative behaviours
  • 4 Facilitative behaviours
  • 5 Facilitation in practice
  • 5 Facilitation in practice
  • 5.1 A chaotic meeting
  • 5.2 Alan’s learning journey
  • How the meeting went
  • Moving on
  • Finding options
  • Keeping the group focused
  • Keeping on track
  • Not an easy outcome
  • 5.3 A better meeting
  • 6 Resources to help with difficult situations
  • 6 Resources to help with difficult situations
  • 6.1 Under-participation
  • 6.2 Over-talkers
  • 6.3 Side chatters
  • 6.4 Unwilling to take responsibility
  • 6.5 Complainers
  • 6.6 Agrees with everything
  • 7 Learning review and action plan
  • 7 Learning review and action plan
  • Conclusion
  • Acknowledgements

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