Net Promoter Score (NPS) and Sentiment Analysis in Miro
Offered By: Coursera Project Network via Coursera
Course Description
Overview
By the end of this project, you will be able to confidently analyze survey data by generating Net Promoter Score analytics to help understand and communicate the state of the overall Customer Experience (CX).
To do this, you will gain hands-on experience leveraging the visualization tools in the Miro online visual collaboration platform for teamwork.
Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
To do this, you will gain hands-on experience leveraging the visualization tools in the Miro online visual collaboration platform for teamwork.
Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
Syllabus
- Net Promoter Score (NPS) and Sentiment Analysis in Miro
- By the end of this project, you will be able to confidently analyze survey data by generating Net Promoter Score analytics to help understand and communicate the state of the overall Customer Experience (CX).
Taught by
Tricia Bagley
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