Set up Dynamics 365 Customer Insights - Journeys and configure advanced settings
Offered By: Microsoft via Microsoft Learn
Course Description
Overview
- Module 1: Turn prospects into business relationships by using Microsoft Dynamics 365 Marketing. Move beyond basic email marketing to identify and develop more sales-ready leads. Easily connect sales and marketing, automate processes, and make smarter decisions to maximize your marketing return on investment.
- Learn about Dynamics 365 Marketing
- Learn how to set up and manage Dynamics 365 Marketing
- Module 2: Administrators use advanced settings to fine-tune application behavior, set defaults, check quotas, manage event features, and more.
- Configure advanced settings, including settings for organization, business management, marketing, and event management.
- Review quota limits.
- Manage marketing content, including images, keywords, reusable content blocks, and videos.
- Manage templates.
- Integrate Microsoft Dynamics 365 Marketing with LinkedIn.
- Module 3: Learn about domain authentication, email best practices, and GDPR.
- learn about domain authentication
- learn about email best practices
- learn about data protection and GDPR
In this module, you will:
In this module, you will:
In this module, you will:
Syllabus
- Module 1: Set up and manage Dynamics 365 Marketing
- Introduction to Dynamics 365 Marketing
- Start with a trial of Dynamics 365 Marketing
- Purchase and set up Dynamics 365 Marketing
- Modify, maintain, and update your Marketing environment
- Manage marketing environments
- Keep marketing up to date
- Uninstall the Marketing services
- Check your knowledge
- Summary
- Module 2: Advanced configuration for Dynamics 365 Marketing
- Introduction
- Overview section settings
- Email marketing
- Customer engagement
- Configure event management settings
- Lead management
- Data management
- Customize Marketing
- Check your knowledge
- Summary
- Module 3: Review domain authentication, email best practices, and GDPR in Dynamics 365 Marketing
- Introduction
- Domain authentication
- Email best practices
- Data protection and GDPR
- Check your knowledge
- Summary
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