YoVDO

Set up Dynamics 365 Customer Insights - Journeys and configure advanced settings

Offered By: Microsoft via Microsoft Learn

Tags

Microsoft Dynamics Courses Customer Relationship Management Courses Email Marketing Courses Data Management Courses Event Management Courses Marketing Automation Courses Lead Management Courses

Course Description

Overview

  • Module 1: Turn prospects into business relationships by using Microsoft Dynamics 365 Marketing. Move beyond basic email marketing to identify and develop more sales-ready leads. Easily connect sales and marketing, automate processes, and make smarter decisions to maximize your marketing return on investment.

    • In this module, you will:

    • Learn about Dynamics 365 Marketing
    • Learn how to set up and manage Dynamics 365 Marketing
  • Module 2: Administrators use advanced settings to fine-tune application behavior, set defaults, check quotas, manage event features, and more.

    • In this module, you will:

    • Configure advanced settings, including settings for organization, business management, marketing, and event management.
    • Review quota limits.
    • Manage marketing content, including images, keywords, reusable content blocks, and videos.
    • Manage templates.
    • Integrate Microsoft Dynamics 365 Marketing with LinkedIn.
  • Module 3: Learn about domain authentication, email best practices, and GDPR.

    • In this module, you will:

    • learn about domain authentication
    • learn about email best practices
    • learn about data protection and GDPR

Syllabus

  • Module 1: Set up and manage Dynamics 365 Marketing
    • Introduction to Dynamics 365 Marketing
    • Start with a trial of Dynamics 365 Marketing
    • Purchase and set up Dynamics 365 Marketing
    • Modify, maintain, and update your Marketing environment
    • Manage marketing environments
    • Keep marketing up to date
    • Uninstall the Marketing services
    • Check your knowledge
    • Summary
  • Module 2: Advanced configuration for Dynamics 365 Marketing
    • Introduction
    • Overview section settings
    • Email marketing
    • Customer engagement
    • Configure event management settings
    • Lead management
    • Data management
    • Customize Marketing
    • Check your knowledge
    • Summary
  • Module 3: Review domain authentication, email best practices, and GDPR in Dynamics 365 Marketing
    • Introduction
    • Domain authentication
    • Email best practices
    • Data protection and GDPR
    • Check your knowledge
    • Summary

Tags

Related Courses

Achieve Advancement Goals with Education Cloud
Salesforce via Trailhead Automate Marketing to Businesses with Pardot for Salesforce Classic
Salesforce via Trailhead Automate Marketing to Businesses with Pardot Lightning App
Salesforce via Trailhead Build a Connected Campus with Education Cloud
Salesforce via Trailhead Master Digital Marketing: Marketing Fundamentals
The Left Bank School via FutureLearn