YoVDO

Responsible bots

Offered By: Microsoft via Microsoft Learn

Tags

Chatbot Courses Customer Service Courses Microsoft Visual Studio Courses Educational Technology Courses User Interface Design Courses Cloud Deployment Courses Bot Development Courses Conversational AI Courses

Course Description

Overview

  • Module 1: Learn about responsible bots. Understand the principles of responsible conversational AI, and find out how to implement those principles in bots.

    • In this module, you'll:

    • Understand the principles of developing responsible bots.
    • Learn the basic building blocks for creating conversational UIs.
    • Explore how your bot can be more culturally sensitive.
  • Module 2: Learn how to build bots that can complete tedious tasks. Improve customer service by making bots responsible.

    • After you've completed this module, you'll be able to:

    • Explain basic building blocks for creating conversational AI for users.
    • Understand principles for developing responsible bots.
    • Create a basic educational bot by using a template in Visual Studio.
    • Configure your bot to be more culturally sensitive.
  • Module 3: Learn how to deploy a bot that can collect user input. Improve customer service by making the bot responsible.

    • After completing this module, you'll be able to:

    • Describe the basic building blocks for creating conversational AI for users.
    • Understand principles for developing responsible bots.
    • Create a basic customer service bot by using a sample in Visual Studio.
    • Program your bot to offer customers a positive experience.
    • Deploy your bot to the cloud by using the Azure CLI.
    • Connect your bot to communication channels.

Syllabus

  • Module 1: Introduction to responsible bots
    • Introduction
    • What is a responsible bot?
    • How a responsible bot works
    • When to use a responsible bot
    • Knowledge check
    • Summary
  • Module 2: Create a chatbot to help students learn geography
    • Introduction
    • Bot basics
    • Exercise - Install Visual Studio and templates
    • Exercise - Set up your bot
    • Exercise - Run your bot
    • Exercise - Develop your bot
    • Exercise - Add a welcome message
    • Knowledge check
    • Summary
  • Module 3: Deploy a customer service bot
    • Introduction
    • Bot basics
    • Exercise - Create a bot from a sample
    • Exercise - Add a responsible welcome message and run your bot
    • Exercise - Deploy your bot
    • Exercise - Chat with your bot
    • Exercise - Connect your bot to a communication channel
    • Knowledge check
    • Summary

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